Residential Drain Cleaning

Your home deserves the best care it can get. From sinks to sewer lines, John’s Sewer & Drain can help you with the drains in your home. Our skilled, experienced technicians work with the latest equipment to fix the problem. We specialize in fast, same day service to unclog your drain as quickly as possible.

Sinks | Tubs | Toilets | Floor Drains | Main Sewer Lines

We’re Here to Help.

John’s Sewer and Drain Cleaning has been Greater Boston’s trusted drain solutions provider since 1976. With such a long history servicing Boston’s unique drain systems, we’re the only call you need to make to ensure fast, effective, complete service.



SinkSinks are found throughout the home, with the most common being bathroom sinks and kitchen sinks. Sinks clog often because of the likelihood of debris washing down them, along with the simple fact that they are the drains households use the most.

Don’t wait for a problem drain to become an emergency—we can help you unclog your sink today.

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How we unclog your sink

Each of our technicians is equipped with an array of commercial grade electric snake machines. These machines use a metal cable to enter the line and break through the clog, scraping the pipe clean. The motor spins the cable as it pushes forward, allowing it to build torque which helps break through tough clogs. For your sink, the technician who arrives at your house will likely use a medium sized machine specifically suited to a sink drain, which uses a small enough cable to flex through tight plumbing on a sink line, but large enough to maintain the torque to break through tough sink clogs.

If snaking the line uncovers any problems, we may perform a video inspection to get a closer look inside your drain.

Tips for preventing sink clogs

  • Do not pour food grease down the kitchen sink drain. Allow it to cool and then dispose in the trash.
  • Let your water and garbage disposal run for an additional 45 seconds after it grinds up your food to ensure the food has made it out of your sink line.


tubsLike sinks, tubs are also among the most commonly used drains, and are at risk to threats like hair and soap scum, making them likely to clog more often than other drains. When you shower, do you notice that the water level rising another inch up our leg each day?

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How we unclog your tub

While the causes for a tub clog may differ from a sink clog, the methods for cleaning are the same. Each of our technicians is equipped with an array of commercial grade electric snake machines. These machines use a metal cable to enter the line and break through the clog, scraping the pipe clean. The motor spins the cable as it pushes forward, allowing it to build torque which helps break through tough clogs. Because tub drains aren’t as likely to be obstructed by foreign objects and tougher-to-clear substances like grease, they don’t typically require as much torque to clear. Therefore, a technician servicing a clogged tub in your home will likely use a smaller machine specifically designed for a tub drain, so as to navigate the lines without causing damage.

Tips for preventing tub clogs

Install screens on your tub drains when possible to catch hair before it enters the drain line.

Clogged Toilets

A clogged toilet is one of the most common home drain problems. Unfortunately, using a simple home plunger is not always effective with bigger clogs. When that time comes, call John’s for fast, same day service.

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How we’ll unclog your toilet

Each of our technicians is equipped with the proper equipment to unclog your toilet. A toilet auger is the primary tool used to remove toilet blockages that cannot be unclogged with a simple plunging. Because your toilet is fragile, we make sure to train our technicians to use the proper tools and techniques, and practice the utmost in care to ensure that we can get your toilet drain flowing again without damaging your throne.

Common toilet clogging culprits

  • Using too much toilet paper
  • Children’s toys accidentally flushed
  • Flushing feminine products
  • Baby & sanitary wipes


Tips for preventing toilet clogs

  • Do not flush paper towels, baby wipes or feminine hygiene products down the toilet.
  • Place a small trash can next to the toilet so that no one is tempted to flush items that should be tossed out.
  • Train your children to use the correct amount of toilet paper – usually no more than the length of their arm is necessary.

Floor Drains

Clogged floor drains, often in your basement, are usually the first sign of a sewer line clog. They tend to be the lowest drain in your house, so sewage can back up out of the floor drains and spill onto your basement floor. 

If a floor drain clog happens in your home, it can cause quite a mess. You will likely have to pay to replace carpet or rugs, furniture or other items you have stored in the area.

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Why do I need floor drain cleaning?

Dirt and sediment from your basement floor, as well as your water softener, can build up inside your floor drain and cause a clog. Another common cause of floor drain backups is a main sewer line disruption, which is often due to tree roots that can work their way inside your drain pipe.

Because floor drains are often the lowest drain in your house, sewage backs up out of the floor drains and spills onto your basement floor. Having your floor drains cleaned regularly may help prevent this before it happens.

How we clean floor drains

We use electric power snakes to not only clear your blockage, but to scrape all build up and debris from the inside of your pipe. Our technicians carry an array of snake machines to ensure that they can clear your drain properly the first time.

If you have a particularly tough clog, we also offer water jetting to clean and flush the line more thoroughly, and video inspection to see where the clog is and gain more insight into what it might be.

How often should floor drains be cleaned?

Often, enough dirt and sediment can build up over the course of a year to clog a floor drain. We recommend scheduling regular preventive maintenance if you live in an older home or your home is surrounded by trees.

Tips for keeping floor drains clear

  • Floor drains are not trash cans. Do not sweep debris into a floor drain.
  • Make sure your floor drains have screen covers. This prevents large items from entering the drain and clogging the line.
  • Don’t cover over floor drains. If you install a rug or flooring, raise the floor drain to the new floor level.
  • If your basement smells like a sewer and you don’t know why, check your floor drains. Floor drains have traps that hold water to block sewer gases. Since they are not used often, the water may evaporate and allow the sewer gas into your home or business. Pour a bucket of water to restore the water level and eliminate the source of the odor.
  • Consider a preventive maintenance plan. By scheduling regular drain check-ups, you can minimize emergency calls.

Main Sewer Lines

Click to enlarge

Click to enlarge

The main sewer line is the section of your sewer system that goes from your house out to the city sewer or a septic tank. If your main sewer line clogs, you will not be able to use any of the drains in your home.

At John’s Sewer & Drain Cleaning, we understand that a clogged main sewer line is an emergency situation for your family.

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Causes of main sewer line clogs

While still at risk to the typical culprits that may cause clogs in other drains in your home, main sewer line clogs are most often caused by tree roots. Roots can enter your sewer line over time and can cause backups. If you live near many trees, we recommend calling us for a video inspection every 1-5 years.

Cleaning your main sewer line

Most of the time, using a “snake” machine is enough to get a good condition sewer line up and running again.  This method involves using a commercial grade electric snake machine, which employs a metal cable to enter the line and break through the clog, scraping the pipe clean. The motor spins the cable as it pushes forward, allowing it to build torque which helps break through tough clogs. However, in the case of a main sewer line, your technician will likely employ the largest of his machines, specifically designed to handle such a large line. These larger machines also have a variety of different blade attachments to help cut through roots and other difficult obstructions.

Other Main Sewer Line Services

If snaking the line uncovers any problems, we may use video inspection to take a closer look. This involves inserting a camera in the sewer line and recording everything we see. Once our video inspection camera has reached the blockage or damage in your line, we’re able to pinpoint its exact location in the ground and depth. That way, if we have to dig, we’ll know right where to start.

In the rare event that there is a larger problem in your sewer line, like a break, or roots that have become far too invasive, you don’t have to go far for a solution. We can excavate and repair or replace the line for you. We may also suggest a discounted preventive maintenance program to keep the line running after it is fixed.

Maintenance can prevent problems

Even though your main sewer line connects to a city system, you are responsible for maintaining it—including any needed repairs. We often advise homeowners to setup preventive maintenance plans for their main sewer lines to help prevent backups.

Tips for main sewer lines

  • When planting trees or bushes, plant them as far from the sewer line as possible.
  • If your toilet is making a gurgling sound, have your main sewer line checked. This is an early warning sign of a clog.
  • Another of the earliest warning signs is water splashing out when your washer machine drains. If you’re experiencing this, call us today!
  • Stop clogs and messy backups before they happen. The best way to avoid main sewer line clogs is preventive maintenance.